Contact Us


LUMIBIRD is present all over the world.

Whether it’s a production site, a sales office or an authorized distributor, you will always find a qualified contact person near you.

For any question, please fill in the form hereunder or contact
We will forward your request to our closest partner in your area who will answer you shortly.

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The information collected through this form is recorded and transmitted to the relevant LUMIBIRD SA or KEOPSYS INDUSTRIES departments and enables us to send you any reply to a request via the contact form. The legal basis for the processing is consent. The data collected are kept for 3 years after the last contact in our computer and paper files. You have a right to access, rectify, contest, limit the processing of and erase data. For more information on the use of your data and your rights resulting from the amended French Data Protection Act and the GDPR, please consult our data protection policy or contact our Data Protection Officer at


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      Customer informations


      Questions to pre-analyze the problem

      1- Is your unit under warranty? Expiry date?

      2- Setup and details of the measurement system in use (pin, ACC/APC, ʎ…)

      3- Has this device been used before? If so, how many times?

      4- Please verify the state of the end face of the output (and input) connectors; can you see any scratches or a burned connector?

      5- - If the unit possess an alarm (or warning), please inform us what type of alarm and whether it has been triggered.


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